Archant is committed to respecting Your privacy. This statement sets out how Archant Group Website comply with European Community data protection requirements. We are registered under the Data Protection Act 1998.
This privacy statement applies to this Website only – it does not cover other Website to which We may provide links, or to Archant Website other than those operated by Archant Group.
Is it possible to access the Website without disclosing personal data?
Yes. You can visit the Website without identifying Yourself or revealing any personal information. Once You choose to provide Us with any information by which You can be identified, it will only be used in accordance with this privacy statement.
What information do We collect?
We collect the personal data that You volunteer on forms You submit to Us (for example in registering for membership services), and in emails You send to Us.
Where You can Order products, We will collect Your name, contact and billing information, transaction and credit card information.
Information you provide to us and the information we collect when you interact with EQ Life.
Information about yourself
When you sign up for EQ Life you provide us with your name, email, location and interests. During the registration process you will also be able to add a picture of yourself. Once you register, you have the option to provide other information about yourself and your horse which may or may not be sensitive.
Access device and browser information
When you access EQ Life from a computer, mobile phone, or other device, we may collect information from that device about your browser type, location, and IP address, as well as the pages you visit.
Information from other Website
We may institute programs with advertising partners and other Website in which they share information with us:
We may ask advertisers to tell us how our users responded to the ads we showed them (and for comparison purposes, how other users who didn’t see the ads acted on their site). This data sharing, commonly known as “conversion tracking” which helps us measure our advertising effectiveness and improve the quality of the advertisements you see.
We may receive information about whether or not you’ve seen or interacted with certain ads on other sites in order to measure the effectiveness of those ads.
This section explains how your privacy settings work, and how your information is shared on EQ Life. You should always consider your privacy settings before sharing information on EQ Life.
Name and profile picture
EQ Life is designed to make it easy for you to find and connect with others. For this reason, your name, city, interests and profile picture do not have privacy settings. If you are uncomfortable with sharing your profile picture, you should delete it (or not add one).
Here are some other things to remember:
- Even after you remove information from your profile or delete your account, copies of that information may remain viewable elsewhere to the extent it has been shared with others, it was otherwise distributed pursuant to your privacy settings, or it was copied or stored by other users.
- You understand that information might be re-shared or copied by other users.
- Certain types of communications that you send to other users cannot be removed, such as messages.
Information that is publicly available, like your name, city, interests, profile picture, and connections. Such information may, for example, be accessed by everyone on the Internet (including people not logged into EQ Life), be indexed by third party search engines, and be imported, exported, distributed, and redistributed by us and others without privacy limitations. Such information may also be associated with you, including your name and profile picture, even outside of EQ Life, such as on public search engines and when you visit other sites on the internet. We have no control over public information outside of EQ.
What do We do with the information We gather?
We require this information to understand Your needs and provide You with a better service. We will also use it to send You the information You have requested – for example details of houses for sale and jobs which match Your requirements.
We may contact You for market research purposes or to give You information about new features on the Website. You will only be contacted if You have given Us authority to do so.
Do We disclose Your personal data to third parties?
We will ensure that Your personal data will not be disclosed to third parties except insofar as You have consented to such disclosure or We are required to do so by law.
Your personal data may be disclosed to other companies within the Archant Group.
Sometimes the advertisers who present ads on EQ Life use technological methods to measure the effectiveness of their ads and to personalize advertising content. You may opt-out of the placement of cookies by many of these advertisers. You may also use your browser cookie settings to limit or prevent the placement of cookies by advertising networks. EQ Life does not share personally identifiable information with advertisers unless we get your permission.
When you click on links on EQ Life you may leave our site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.
How we use Your information
We use the information we collect to try to provide a safe, efficient, and customized experience. Here are some of the details on how we do that:
To manage the service
We use the information we collect to provide our services and features to you, to measure and improve those services and features, and to provide you with customer support. We use the information to prevent potentially illegal activities. We also use a variety of technological systems to detect and address anomalous activity and screen content to prevent abuse such as spam. These efforts may on occasion result in a temporary or permanent suspension or termination of some functions for some users.
To contact you
We may contact you with service-related announcements from time to time. You may opt out of all communications except essential updates on your account notifications page. We may include content you see on EQ Life in the emails we send to you.
To make suggestions
We use your information, including the addresses you import through our contact importers, to make suggestions to you and other users on EQ Life.
How we Share Information
To give search engines access to publicly available information. We generally limit search engines’ access to our site. We allow them to access information that is visible to everyone.
To help improve or promote our service
Sometimes we share aggregated information with third parties to help improve or promote our service. But we only do so in such a way that no individual user can be identified or linked to any specific action or information.
To provide you with services
We may provide information to service providers that help us bring you the services we offer. For example, we may use third parties to help host our website, send out email updates about EQ Life, remove repetitive information from our user lists, process payments, or provide search results or links (including sponsored links). These service providers may have access to your personal information for use for a limited time, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service.
To advertise our services
We may ask advertisers outside of EQ Life to display ads promoting our services. We may ask them to deliver those ads based on the presence of a cookie, but in doing so will not share any other information with the advertiser.
Transfer in the event of sale or change of control
How can you change or remove information
Editing your profile
You may change or remove your profile information at any time by going to your profile page and clicking “Edit My Profile.” Information will be updated immediately.
Deleting your account
If you want to stop using your account you may delete it. When you delete an account, it is permanently deleted from EQ Life. You should only delete your account if you are certain you never want to reactivate it. If you wish to delete your account, please contact us.
Limitations on removal
Even after you remove information from your profile or delete your account, copies of that information may remain viewable elsewhere to the extent it has been shared with others, it was otherwise distributed pursuant to your privacy settings, or it was copied or stored by other users. However, your profile will no longer be associated with that information on EQ Life. Additionally, we may retain certain information to prevent identity theft and other misconduct even if deletion has been requested. If you have given third party applications or Website access to your information, they may retain your information to the extent permitted under their terms of service or privacy policies but they will no longer be able to access the information through our platform after you disconnect from them.
Risks inherent in sharing information
Although we try to ensure that all measures are put in place to protect sensitive data, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your information. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on EQ Life will not become publicly available. We are not responsible for third party circumvention of any privacy settings or security measures on EQ Life. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.
You should report any security violations to us on this help page.
Can I see the information You hold about me? And can I amend it?
You may request details of personal information which We hold about You under the Data Protection Act 1998. If You would like a copy of the information, please write to Mark Eastaugh, Data Protection, Archant Limited, Prospect House, Rouen Road, Norwich Norfolk NR1 1RE. A £10 fee is payable for all requests made under the Data Protection Act.
If You believe that any information We are holding on You is incorrect, please write or e-mail Us to the above address. We will correct any information which was found to be incorrect within 28 days and without charge.
If You have agreed to the disclosure of personal information and to receiving marketing and promotional information, but no longer wish to do so, then please contact Us at 01603 772772.
If You are unhappy with Our response, You can ask the Information Commissioner to assess whether the requirements of the Data Protection Act have been met. Write to The Information Commissioner at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Is the information You hold on me secure?
We are committed to ensuring that Your information is secure. In order to prevent unauthorised access or disclosure We have put in place physical, electronic and managerial procedures to safeguard and secure the information We collect on-line. All employees who have access to Your personal data are contractually obliged to respect Your confidentiality. We have put in place technology measures and security policies and procedures to protect personal information from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.
Yes. A cookie is a piece of text which asks permission to be placed on Your computer’s hard drive. Your browser adds that text in a small file. A cookie helps Us to analyse web traffic and allows Website to respond to You as an individual. For example cookies are used for membership details on the property, jobs and business sections.
Do We gather any other information?
Yes, We use an independent measurement and research company called Omniture, who gathers non-personal data regarding the visitors to Our website on Our behalf using cookies and code. Both the cookies and the embedded code provide non-personal statistical information about visits to pages on the website, the duration of individual page view, paths taken by visitors through the website, data on visitors’ screen settings and other general information. Archant uses this type of information, as with that obtained from other cookies used on the website, to help it improve the services to its users.